Thank you for your Order request with Leaseweb Hong Kong Limited. Unfortunately, due to a technical issue, the Fees displayed on our website were incorrect, and therefore, it impacts the Sales Contract created with you.
Based on Section 4.5 of the applicable Leaseweb B2B Sales Terms and Conditions, in case of incorrect offering of Fees, we reserve the right to reject the Order by giving advance notice (as shared with you now). Therefore, we are cancelling the Order and will refund any amount that you’ve already paid.
If you would like us to continue with provisioning the server, this is of course possible. However, we will need to reprice the service according to our normal rates. For the instant delivery servers based on Intel CPU E3-1220 the monthly rate will be HKD 307.28
We apologize for this inconvenience and look forward to providing you with exceptional service. We would love to have you onboard and kindly ask you to place your Order request from the website – we’ll process them immediately.
For any questions, please contact us directly by replying to this email. We’re always happy to help.
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