@lewissue @Marlene @告辞
I’m afraid we can’t unblock your server until the problem is solved. You may use a KVM console or the white list option to gain access to your server. For more details please refer to:
https://docs.hetzner.com/robot/dedicated-server/troubleshooting/guideline-in-case-of-server-locking/
—————–%<—————–
To resolve the issue a KVM Console can be requested, allowing full access to the server. If you want to order a KVM Console, please open a special support request from the Robot asking for that directly. Login to Robot. Then click on the user icon in the upper right hand corner and then on "Support". Then select "LARA Remote Console". You can then select an appointment for when you want it, and for how long you want it.
Another option is to enter your home/office IP address (as long as it is static) via the Robot and you will be able to access the server via that IP. This is possible via the Robot by going to "Servers" and then clicking on "Server locking". There you can enter your IP.
—————–%<—————–
我艹 这怎么解 求助 |
嘟嘟社区
