嘟嘟社区| 联系了客服 英语不太行看不太明白
AWS is able to offer extremely low prices on Savings Plans because of the commitment a customer makes to drive up resource utilization. This in turn reduces our cost, and we pass that cost reduction on to customers. While Savings Plans normally can’t be canceled, as they have a fixed contract term when purchased, the Service Teams are sometimes able to approve an exception. I will be happy to reach out to the service teams and advocate on your behalf to see if they would be willing to agree to an exception to our Saving Plans terms. To advocate on your behalf to the Savings Plan service team to approve an exception to the terms, they would require more business use case on why you would like to cancel the resource in a below format. SP ID you’d like to cancel: Kindly revert to the case with this information, I will reach out to the Savings plans team for further assistance on this case. I really appreciate your understanding. I don’t mean to rush this conversation, but we’ve been idle for two minutes. I want to make sure our chat is still connected. If you aren’t able to respond in two minutes, this chat will close. Saving Plan ID: d700076e-da11-4b35-9633-748a88e0ac8a Kindly send this as written request thru case. This is a small protocol before we proceed with raising a cancellation request. Do Ｉneed to do anything I don’t think so. I have to advocate on behalf of you to the financial team and Savings plan (SP) team. Was the email sent? I have not received any ｅmail No, I am requesting you to send as an email correspondence thru the case. Please open this link and update the SP ID and Use case there. I don’t mean to rush this conversation, but we’ve been idle for two minutes. I want to make sure our chat is still connected. If you aren’t able to respond in two minutes, this chat will close. Since we’ve been idle for two minutes, I’ll need to disconnect this chat. |
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