Sustained increase in electricity costs – Services Price Adjustment
As you may be aware, the world is facing an energy crisis as we have never seen before. The main reason for this volatility is the increased global demand resulting from underinvestment, geopolitical tensions and supply constraints.
Until now, we’ve been able to protect you from these surges in electricity pricing and covered peaks of up to 800% of our average pricing for this time of the year. Unfortunately, there does not seem to be any signs of pricing going down soon, and we have concluded that we need to offset some of this cost to continue providing you with our unrivalled service.
While Norway has plenty of green hydroelectric power, we are required by the EU to export electricity to the rest of Europe, increasing our electricity costs.
We do not take this lightly, but the instability of the energy markets is beyond our control and is likely to persist for the foreseeable future. Historically Terrahost has lowered pricing or given more resources for the same price. This is the first time since our beginning in 2006 that we have raised costs for our services.
Our team has debated what model would be the fairest for all our customers. We have concluded that we will increase pricing by 10% for all active services in all regions. The change will be effective as of July 1st 2022.
As always, we will continue to deliver you the utmost exceptional service as we grow together towards a sustainable future.
If you have any questions or concerns, please create a support ticket in ENIGMA, and we will answer you to the best of our abilities.
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