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[疑问] VIR迁移失败之后申请退款


本来申请迁移到JP的,但是失败了,然后申请退款,就刚刚刚,申请退款被拒绝了?

  1. This ticket has been marked as "rejected" by a member of our staff.
  2. This could mean any of the following:
  3. Your ticket title was not descriptive and it therefore could not be sorted.
  4. Your ticket’s main issue can be resolved by visiting and reading the knowledgebase.
  5. Your ticket included incorrect information or requested something we don’t perform.
  6. The request can potentially not be fulfilled due to our policies or a limitation.
  7. This was already answered or it is not part of the support level we provide.
  8. If this was a billing request, it most likely means you are not eligible for this being processed. If you were requesting technical support, perhaps you have a limited support plan and your request was outside of what’s covered. Your ticket may also be flagged as rejected if you may have already received a resolution in previous responses, as mentioned above, or if we do not discuss what you’re requesting as part of the normal level of support we provide (for example, you might be asking us about a promotion or a trial or something we don’t offer.)
  9. If you do create a new request, please make sure to first review everything we have mentioned. In most cases, any further requests may also be rejected.

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机翻译

  1. 这张票已被我们的一名工作人员标记为“拒绝”。
  2. 这可能意味着以下任何一种情况:
  3. 您的票证名称不具描述性,因此无法分类。
  4. 您的票证的主要问题可以通过访问和阅读知识库来解决。
  5. 您的票证包含不正确的信息或要求我们不执行的操作。
  6. 由于我们的政策或限制,该请求可能无法满足。
  7. 这已经得到解答,或者它不是我们提供的支持级别的一部分。
  8. 如果这是一个计费请求,则很可能意味着您不符合处理此请求的条件。如果您请求技术支持,那么您的支持计划可能有限,并且您的请求超出了涵盖范围。如果您可能已经在之前的回复中收到解决方案(如上所述),或者如果我们没有讨论您的请求,作为我们提供的正常支持水平的一部分(例如,您可能会向我们询问促销或试用或我们不提供的东西。)
  9. 如果您确实创建了新请求,请确保首先查看我们提到的所有内容。在大多数情况下,任何进一步的请求也可能被拒绝。

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之前我也遭遇过,是你工单发错部门了,然后他们家一刀切,正确的发单姿势如下:
[疑问]  VIR迁移失败之后申请退款
发到Billing Support[疑问]  VIR迁移失败之后申请退款
好家伙。
收钱不办事,还不退款,不讲武德

kingdan 发表于 2022-5-31 18:20
之前我也遭遇过,是你工单发错部门了,然后他们家一刀切,正确的发单姿势如下:

发到Billing Support …

表示我发的是这个部门
[疑问]  VIR迁移失败之后申请退款

我也遇到过,可能工作部门没看清。我的情况是第一次付款迁移失败,第二次付款迁移成功。我此时发单请求退款第一次迁移失败的钱,结果也是被拒绝了。他们可能觉得已经迁移成功了,所以拒绝?
不知道今天发生了什么,老板大怒了

kingdan 发表于 2022-5-31 18:20
之前我也遭遇过,是你工单发错部门了,然后他们家一刀切,正确的发单姿势如下:

发到Billing Support …

大佬,请教下您,请问从哪里看迁移失败的?

ansheng 发表于 2022-5-31 18:24
表示我发的是这个部门

你要备注你的ticket id和invoice id

BWH 发表于 2022-5-31 18:34
你要备注你的ticket id和invoice id

刚又发了一个工单,备注了,等待处理结果