Recommended Solutions: Your server’s host node appears to be down, check our server status page for more info. Please refrain from creating a support ticket unless the node has already been brought back up and your service is still offline.
If none of the suggested solutions work, or if nothing was suggested, create a technical support ticket describing your issue. Please also provide us with your server’s login info by clicking the ‘add sensitive data’ button so that we may access your server and investigate.
If you contact support, provide debug data:
Main IP pings: false Node Online: false Service online: offline Operating System: linux-centos-7-x86_64-minimal-latest Service Status:Active Registration Date:2022-03-12
Google翻译: 推荐解决方案: 您的服务器的主机节点似乎已关闭,请查看我们的 服务器状态页面 以获取更多信息。 除非节点已经恢复并且您的服务仍处于离线状态,否则请不要创建支持票证。
如果建议的解决方案都不起作用,或者没有任何建议,请创建描述您的问题的技术支持票。 还请通过单击“添加敏感数据”按钮向我们提供您服务器的登录信息,以便我们可以访问您的服务器并进行调查。 |