Dear Li,
It’s Elmir from Bankoff here.
First of all, I would like to thank you for using Bankoff and being a valued customer.
Our aim at Bankoff is to make financial services available to everyone regardless of their country, financial status, and needs.
I’m reaching out because we’ve had an unprecedented level of demand for our services over the past week. There was such a sharp increase that it caused some problems with balance top-ups. Please be informed that we’re doing our best to resolve that as soon as possible.
We appreciate your business and we will make sure that all of the transactions you have pending will be processed by this time next week at the latest!
Elmir Aliyev
Co-Founder & CEO