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[特价VPS] 最近看了瓦工找回即被终止服务的帖子,跑去问了瓦工客服


如题,发了ticket就该事件就行了咨询,得到的回复如下:

Hello,

Yes, this was a reply I had the misfortune to have to send out earlier today, with a heavy heart. I personally feel really bad for the person whose account we had to terminate.

There was no ‘good’ way to handle this.
Original owner came to us, stating that they ‘cannot login’.
Current owner says the original email on the account was actually their own (clearly a lie because we communicate with the actual owner of that previous email in a parallel ticket).

So we are dealing with two potential liars, and what is at stake? Account/data security/privacy/potential legal consequences of making the wrong decision.

Do we really want do deal with associated risks and the cost of time spent on investigations, communications, etc for a $5/mo plan? The answer is clearly No.

We gave the chance to the current owner to cooperate, we would have worked something out. Instead, current owner starts accusing us of, like you mentioned, ‘push more expensive deals for money’ etc.

This is very, very sad.

Simple fact is. There are much, much easier ways to go about ‘getting more money’ if we wanted to achieve that (how about raise prices for all existing clients? Actually, the rationale is there, electricity costs are skyrocketing, CN2 GIA bandwidth went up in price twofold since 2018, etc). We’re not doing that, we’re honoring the deals, even though from contract law point of view we do not have to. Raising prices would be 100x more effective cost wise than terminating 1-2 old accounts each month (and dealing with the resulting outcry). Well, literally anything else would be better in terms of increasing cash flow than dealing with this.

Anyway, a lot was said on this subject. Our goal is to make sure our clients’ accounts stay secure and no one’s personal data gets exposed, and at the same time we’re not stuck in this endless loop of account theft, resales and subsequent recoveries, and upset clients.

总结一下:
1.当事人的账户的确是被发起了找回,这里强烈谴责这种司马辣鸡骗子

2.可惜当事人没有积极配合瓦工客户,导致瓦工客户决定终止服务,所以在这里猜想一下,如果那位老哥当时配合瓦工客服把事情讲清楚会不会有另外的转机?比如说自己不了解瓦工的Tos,还有购买的交易记录

3.瓦工此举并非是为了清掉老的便宜套餐,主要是为了这一批恼人的客户

现在没人敢交易瓦工了
反正现在谁收瓦工谁脑子有问题
这种烂机房有什么好抢的

没事,对有钱的人没多大问题,直接高价收带原始邮箱的
10个卖瓦工的9个是“注册会员”

谁买谁SB

看完了觉得瓦工也不容易

louiejordan 发表于 2022-2-6 18:13
这种烂机房有什么好抢的

香港、dc6和软银还是yyds。

写的比较诚恳
用不起,也不会买