The use of paid services from CloudCone constitutes an agreement by the customer to the terms outlined below
01. Term
The initial service term of the agreement shall begin on the date that CloudCone generates an e-mail message announcing the activation of the account (the “Service Commencement Date”) and shall continue either monthly or annually depending on the term picked by the customer. Upon expiration of the initial term, this agreement shall automatically renew for the same length as the initial term unless CloudCone or the customer provides the other with written notice of non-renewal at least one (1) days prior to the expiration of the initial term or the then-current renewal term, as applicable. The initial term and any renewal term may be referred to collectively in this agreement as the “Term.”
02. Cancellation & refunds
CloudCone reserves the right to cancel any service provided at any time. In this event customers will be entitled to a prorated refund based upon the remaining period of service. If a customer contravenes CloudCone’s terms of service, a refund will not be issued in the event of a cancellation by CloudCone or the customer. Any incentives offered to customers when opening the account will also be cancelled. Fees charged on a prepay basis are non-refundable, this includes all monthly and yearly services. Under no circumstance will license fees such as cPanel be refunded. Customer agrees to submit all cancellations at least 24 hours prior to the next billing date of the service. Failure to pay will result in suspension up to termination of services and the balance being turned over to an outside collection agency for recovery. The only acceptable methods of cancellation are a ticket submitted via the billing system or cancellation submitted via the billing system.
03. Content restrictions
CloudCone does not allow the use of it’s services for illegal activities. This includes hosting of copyrighted material, nulled scripts, or anything that is considered illegal under US law. A suspension leading up to termination will be imposed for a breach of these terms. While we strive to accommodate all types of sites our shared hosting may not be used for the following:
File or image hosting sites
Proxies
Download scripts such as but not limited to Rapidleech and TorrentFLux
Scripts than run continuously
Scripts that run unattended or could be considered daemons
IRC bots
Anything that would be considered illegal under US law
Furthermore the end user is solely responsible for all files on their site including any uploaded from compromised or hacked scripts. It is the responsibility of the client to make sure the permissions on their files are set correctly and all scripts in use are up to date with the latest patches.
04. Payments
Fees are payable in advance on the first day of each billing cycle. Customer’s billing cycle shall be hourly, monthly, quarterly, semi-annually, annually or biennially as indicated on their order, beginning on the service commencement date. CloudCone may require payment for the first billing cycle before beginning service. If the order provides for credit/debit card billing, customer authorizes CloudCone to bill subsequent fees to the credit/debit card on or after the first day of each successive billing cycle during the term of this agreement; otherwise CloudCone will invoice customer via electronic mail to the primary customer contact listed on the order. Invoiced fees may be issued on or before the 1st day of each billing cycle, and the fees shall be due no later than 3 days after the due date, but in no event earlier than the first day of each billing cycle.
Payments must be made in United States dollars. The customer is responsible for providing CloudCone with changes to billing information (such as credit card expiration, change in billing address). At its option, CloudCone may accrue charges to be made to a credit/debit card until such charges exceed $10.00. CloudCone may charge interest on overdue amounts at the lesser of 1.5% per month or the maximum non-usurious rate under applicable law. CloudCone may suspend the service without notice if payment for the service is overdue. Fees not disputed within sixty (60) days of due date are conclusively deemed accurate. Customer agrees to pay CloudCone’s reasonable reinstatement fee following a suspension of service for non-payment and to pay CloudCone’s reasonable costs of collection of overdue amounts, including collection agency fees, attorney fees, and court costs.
4.1way to provide the service
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