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其实VIR挺有意思的


9月份工单 如果你买折扣大的机器,你发工单,然后就会
  1. 您好,这是给最近与我们联系的每一位订单待处理的群发信息。
  2. 您的虚拟服务器处于出于各种原因必须手动激活的阶段。当我们收到许多自动生成的门票或门票回复时,它会减慢每个人的整个过程,在这种情况下,我们选择取消您的订单并退款,以减少此门票负载。如果您将来确实决定购买,请等待几天才能激活,否则如果您无法等待激活,请不要在本次销售期间下订单。我们理解,在某些情况下,您可能需要更快的激活,不幸的是,这最终会是任何没有持续销售的时间。
  3. 同样,您的待处理服务已被取消并退款。对于最近就此待处理订单与我们联系的任何案例,我们这样做都是默认措施。在这种情况下,我们不能逐一浏览这些,然后我们只分配时间激活未结订单门票的待定服务。

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  1. Hello, this is a mass message to everyone with pending orders who has recently contacted us.
  2. Your virtual server is in a stage where it must be manually activated for various reasons. When we receive many tickets or ticket responses to automatically generated tickets, it slows down the entire process for everyone and we are electing in this case to cancel and refund your order to reduce this ticket load. If you do decide to make a purchase in the future, please expect to have to wait several days for activation, otherwise please do not place an order during this sale if you are unable to wait for activation. We understand in some cases you may require quicker activation, unfortunately, that ends up being any time where there is not an ongoing sale.
  3. Once again, your pending service has been cancelled and refunded. We are doing this as a default measure for any case where we were recently contacted about this pending order, in bulk. In this case we cannot go through these one by one, and moving forward we are only allocating time to activate pending services that do not have any tickets open regarding the order.

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12月份工单 如果你买的折扣小的机器,你发工单,然后就会

  1. 嗨,您在自定义创建的票证中提到了“退款”,这似乎是一个特别优惠。请理解,我们只能处理非特别优惠的退款。如果您确实在我们的系统没有正确贷记您或激活已付款的订单方面遇到其他账单相关问题,请创建新票证,不要提及“退款”。相反,请告诉我们**ID、订单ID和交易ID,以便我们确保正确应用。在这些情况下,我们只能这样做

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  1. Hi, you mentioned "refund" in your custom created ticket and this appears to be about a special offer. Please understand we can only process refunds for non-special offers. If you do have some other billing related issue in relation to our system not crediting you properly or activating an order that’s paid for, please create a new ticket and do not mention "refund." Instead let us know the invoice ID, order ID, and transaction ID so we can ensure it is applied correctly. That is all we would be able to do in these cases.

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华为任正非 发表于 2021-12-6 12:51
怪不得商家,国人用户太喜欢发工单,啥破事都发根本不尊重客服劳动。人家见一个退一个,又不是骗钱,没毛 …

处理外包工单,一般3-5刀一个。(vir是老板自己在处理,没成本,不过可以按照外包价来想。)
小鸡才多少钱?
换我,也是来一个单退一个单。

我去年发过工单,机器无法启动,没有删鸡,帮我弄好了然后解释了一下原因
vir老板最恨的是别人催他开机,其它的工单还好
还不是mjj给惯的,vir雄起
有一说一有些VPS就要工单激活的。。
反正都有人买的,不怕。
Vir威武,老板不缺这几块美力………

cdn852 发表于 2021-12-6 12:27
Vir威武,老板不缺这几块美力………

噗 你买优惠力度小的水牛城  他保准不给你退款

我9月的份中秋款也是提了一嘴工单,然后被退款,但是机子两天后给我开好了,现在白票中

道高人间一尺 发表于 2021-12-6 12:32
我9月的份中秋款也是提了一嘴工单,然后被退款,但是机子两天后给我开好了,现在白票中 …

羡慕我当时两个5.22刀都给我退款了

道高人间一尺 发表于 2021-12-6 12:32
我9月的份中秋款也是提了一嘴工单,然后被退款,但是机子两天后给我开好了,现在白票中 …

黑鸡? 竟然还有这种好事

去年就是这样,发工单马上退款