This ticket has been marked as rejected by a member of our staff. This usually means your request could not be fulfilled, most likely due to our policies or a limitation.
If this was a billing request, it most likely means you are not eligible for this being processed. If you were requesting technical support, perhaps you have a limited support plan and your request was outside of what’s covered. Your ticket may also be flagged as rejected if you may have already received a resolution in previous responses.