Earlier this evening there was a local utility event that created a blackout within our 530 W. 6th street datacenter. Generators and transfer switches acted accordingly to transfer critical load gracefully from the UPS equipment batteries to the generator during this period of time.
During the transfer process, we experienced a critical pre-action alarm which resulted in an unsuccessful transfer of power from UPS battery to Generators which is a safety trigger required by the city of Los Angeles. QuadraNet was required to evacuate the building during this period while the Los Angeles Fire Department was en-route to determine the severity of the situation.
The site was cleared by LAFD and all critical power was restored at that time (Roughly 11:45PM PST) and QuadraNet engineers began working to restore internal systems and providing telephone support to customers.
